Silver Star Carwash

1614 Custer Rd
Plano, TX 75075

Challenges

Silver Star Carwash is a local car washing operation located in Plano, Texas. They offer a full-service car washing solution that provides both exterior and interior vehicle detailing. One of the major challenges that they faced is their online reputation was marred. The prior owners of the company failed to keep up with the Google My Business listing. Not only was the company listed as permanently closed, but there were also tons of bad reviews that had never been responded to. In addition to the issue with their local listing, their website had been forced into maintenance mode and was inaccessible to the public.

Solution

Silver Star Carwash reached out to Web Loft Designs for help with redesigning their old website that was no longer reflecting the company brand and values.  After creating an outline of what issues Silver Star was facing and what the company intended to do going forward, Web Loft addressed the main issues including one with the Google My Business (GMB) local listing. As the SEO team worked diligently to resolve the GMB listing, the rest of the team began working on a  new website designed to enhance customer engagement, providing a platform for users to delve deeper into the company's offerings and easily sign up for a convenient monthly subscription to car washes.

Results

The Web Loft team was able to get the issue of the permanently closed status on GMB taken care of and allow new customers to leave Google reviews.  The new website is a beautifully designed work of art that is built to bring customers on a thoughtfully designed journey that allows them to get a glimpse of all of the services that the carwash provides and how to effortlessly sign up for a subscription. The Silver Star Carwash team is excited about the promising future of the business. 

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Silver Star Carwash

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